Agentforce on Help has just been named the #1 Agentic Help Solution by Futurum Research
Read the reportAgentforce customer stories
Discover how Agentforce transforms your business and brings you into the agentic future. Explore how Agentforce, built on the deeply unified Headless 360 platform, can help you exceed customer expectations, improve employee productivity, and autonomously get work done.
Agentforce takes the World Economic Forum
The Agentforce-powered digital concierge, embedded directly into the Forum’s event app, helps attendees navigate the Annual Meeting, optimize their schedules, and make meaningful connections—simply by starting a chat.
These companies are unleashing digital labor with Agentforce
Customer Story
From higher win rates to faster service, Trustpilot’s Agentic Enterprise delivers org-wide impact
See how Trustpilot became an Agentic Enterprise with Salesforce, boosting win rates by 36%, reducing support backlog by 99%, and accelerating growth.
Customer Story
Trustpilot boosts conversions and sharpens targeting with Customer 360
With customer data, engagement signals, and account history in one architecture, teams can prioritize the right prospects and personalize outreach at scale.
Customer Story
Trustpilot brings people, apps, and partners together in Slack
Trustpilot uses Slack as their digital headquarters, connecting people, apps, and partners to boost productivity, collaboration, and business results.
Customer Story
Trustpilot reduces their service backlog by 99% with Agentforce
Discover how Trustpilot uses Agentforce and Data 360 to automate support, deflect cases, and deliver faster customer resolutions.
Customer Story
Uber lifts email conversion rates by 60% and delivers 83% faster ad sales as an Agentic Enterprise
Uber uses Salesforce Agentforce to boost onboarding conversions 3X and process RFPs 83% faster, turning leads and proposals into revenue more efficiently.
Customer Story
Uber’s ad sellers will be 83% faster with agentic RFP intake and processing
See how Uber speeds ad sales with Agentforce, turning 20-page RFPs into opportunities in minutes and cutting processing time by 83%.
Customer Story
Uber lifts their lead conversion rate by 60% with agentic outreach
Learn how Uber boosts Uber for Business conversions 3X with Agentforce, using an AI agent to engage near 100% of leads, answer questions, and autonomously follow up.
Customer Story
Equinox brings concierge-level service into their app with Agentforce
See how Equinox deployed production-ready Agentforce agents in seven weeks — boosting response times from 48 hours to 17 seconds with Salesforce Professional Services.
Customer Story
SaaStr runs an agentic business on one foundation with Headless 360
See how SaaStr unified data across 20+ AI agents with Agentforce Sales to run an agentic business on one foundation with Headless 360.
Customer Story
SaaStr events run on agentic support — from questions to closed deals
See how SaaStr used Agentforce to deploy a voice-powered event concierge that delivered personalized schedules to hundreds of attendees at SaaStr AI London in two weeks.
Customer Story
Agentic outreach turns SaaStr’s warm leads into $2.7 million in sales
See how SaaStr used Agentforce to build a sales agent that personalizes outreach to untouched leads, achieves a 72% open rate, and closes $2.7 million in deals.
Customer Story
Moody's helps customers identify revenue opportunities during service interactions with Agentforce
Learn how Moody's Analytics uses Agentforce and Data 360 to help service reps resolve cases faster and turn support into revenue opportunities.
Customer Story
Moody’s sales representatives book 20% more meetings using Agentforce
Learn how Moody's Analytics uses Agentforce and Data 360 to detect market-moving events and turn them into proactive sales opportunities.
Customer Story
Moody's turns proprietary intelligence into sales opportunities as an Agentic Enterprise
See how Moody's Analytics became an Agentic Enterprise with Agentforce and Data 360 — putting their proprietary intelligence to work across sales and service.
Customer Story
How Tempo Runs RevOps With AI and Slack through Salesforce
See how Tempo used Salesforce, Agentforce and Slack-first AI agents to clean pipeline data, speed up the Revenue Operations team, and make quarter-end closes effortless.
Customer Story
BusinessCapital.com accelerates deal velocity with Agentforce Sales
Discover how BusinessCapital.com unifies sales operations, automates lead management, and cuts funding close times by 50% using Agentforce Sales.
Customer Story
How SharkNinja turned fragmented data into ecommerce momentum
Agentforce Commerce unifies two $3 billion brands on one platform for better personalization, real-time insights, and seamless online shopping.
Customer Story
SharkNinja’s agentic service offers instant answers and shopping guidance
Agentforce supports customers before and after each purchase, helping them find new products, compare their options, and manage orders and warranties.
Customer Story
SharkNinja delivers always-on support, easy setup, and more items per cart as an Agentic Enterprise
Learn how SharkNinja powers personalized shopping and on-demand support experiences across global markets with Agentforce and Data 360.
Customer Story
Engine resolves 50% of chat requests with agentic service
From cancellations to group bookings, Agentforce takes action instantly and routes complex cases with full context.
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