With Salesforce Data Cloud and AWS, your data and AI models work together in real time. No duplication. No delay. Just smarter, faster decisions at scale. Discover how Zero Copy unlocks your data's full potential by providing instant, secure, and streamlined access.
Reduce your committed spend, unlock budgets, and simplify with one bill. Agentforce and all Salesforce Clouds are now available in AWS Marketplace.
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An Agentic Enterprise is a business where human employees work with AI agents that can proactively perform complex tasks, accelerating work with precision and speed. Salesforce and AWS are building the foundation for this through four pillars: unifying your data, enabling secure AI agents, modernizing your contact center, and streamlining the buying process for AI tools via AWS Marketplace.
The Zero Copy feature in Salesforce Data 360 allows your AI agents to analyze data stored in systems like Amazon Redshift without the security risk of moving or duplicating the data. Additionally, Data 360 Clean Rooms integrate with AWS Clean Rooms to create secure, privacy-enhanced spaces. This allows different parties to collaborate on combined analytics and insights without ever exposing the raw, sensitive data.
Salesforce Agentforce provides flexibility to choose from multiple models. For customers in high-compliance industries, you can deploy Anthropic’s models hosted on Amazon Bedrock within the Salesforce Trust Boundary. This secure setup ensures that all large language model (LLM) traffic remains contained within the Salesforce virtual private cloud (VPC), meeting strict security and compliance standards.
Salesforce's presence on the AWS Marketplace simplifies the process of finding and buying AI solutions. Customers benefit from streamlined procurement, consolidated billing, and simplified contract management, allowing them to quickly deploy AI tools like Agentforce. This approach lowers complexity and risk, accelerating the time it takes to adopt and benefit from agentic AI.
The Salesforce Contact Center with Amazon Connect (SCC-AC) unifies the agent experience. It extends Agentforce AI capabilities to handle voice self-service for routine calls while maintaining seamless integration with Amazon Connect. When a call becomes complex, the conversation hands off smoothly to a human service representative through the Agentforce unified agent experience, with the full customer context and history already provided.
