LIV and Salesforce logos

LIV Golf aces fan engagement with Agentforce.

From driving fan excitement to transforming operations, LIV Golf is changing the game with AI agents powered by Salesforce. Fan Caddie personalizes engagement for fans, while Agent Caddie brings richness to live broadcasts during tournaments. Golf has never been more exciting.

A fan asks an agent what happened because he missed Bryson's tee shot. The agent sends him a link to a replay.

Drive excitement with an AI agent made for fans.

With Fan Caddie, an AI companion powered by Agentforce, fans can follow their favorite teams and players in real-time, get shot-by-shot breakdowns during live tournaments, and watch instant replays from any hole—all without leaving the LIV Golf app. In addition, Fan Caddie personalizes ticketing, merch support, and content recommendations.

Bryson is taking a shot and an Agent Caddie UI displays data about the drive like distance, par, speed.

Enrich broadcasts with data-driven live coverage.

Agent Caddie transforms golf broadcasting with Agentforce by delivering predictive shot outcomes, contextual player statistics, and narrative cues that help commentators boost excitement during live tournaments. So whether you watch at home or in person, real-time, AI-powered storytelling enhances the experience.

Dashboard shows a customer's data, like lifetime value, interests, and engagement. AI suggests sending them a coupon.

Create data-driven experiences fans love.

Data 360 unifies fan, partner, and operational data enabling hyper-relevant engagement across every channel. Think personalized broadcast feeds, 24/7 agent-powered fan support, or recommendations on what to watch or what group streams to join.

In a Slack thread, Mahdu tells Harry about new VIP tickets. Harry @mentions the agent to create emails to onboard guests

Enhance collaboration with AI in Slack.

Slack brings together limitless digital labor and human collaboration to power the operational engine behind LIV Golf events. AI agents help global teams coordinate across geographies and timezones, personalize local fan communities, and surface insights in an instant.

See how data and AI power world-class fan experiences.