Accelerate Communications Sales

Never miss an inbound lead. Route inbound leads to Agentforce and use CRM and external data to both craft personlized messages at scale and respond to questions. Then seemlessly transition leads to sales teams by automating meeting scheduling.

Sell smarter and take action on deals with sales analytics built directly into your CRM. Surface contextual data and relevant insights from internal and external sources. Accurately forecast and understand deal trends with Sales Cloud, Data Cloud, and Tableau.

Improve deal outcomes with ptich practices and feedback based on account, product, industry, and opportunity data. Apply the same standards to every role-play and pitch practice for objective, consistant feedback to make every seller more impactful.

Improve sales operations efficiences with unified large-transaction selling experience like guided flows. Reduce operational efforts with user interface (UI) components, communication industry-specific data models, business processes, product models, and application logic that support large-transaction enterprise quotes. Decrease quote and order handle time with rapid attribute configuration.

Efficiently manage sales contracts and maintain the entire life cycle of contracts associated with opportunities, orders, quotes or other Salesforce custom objects. CLM integrates contract creation with the sales process, which means contracts are carried forward through the different stages of a sale from opportunity to quote to order. You can also create standalone contracts that are not part of any sales process. For example, you can create non-transactional contracts such as NDAs or partner agreements.

Agentforce for Communications, with pre-built quoting and ordering skills, empowers sales teams to generate accurate quotes and process complex orders rapidly — automating tasks, streamlining workflows, and freeing up reps to focus on building relationships and closing deals.