Code of Conduct
Blazing Trails. Building Trust.
Leadership Messages
Here at Salesforce, we’re committed to upholding trust, ethics and integrity in everything we do. This includes treating everyone with respect, driving strong performance, and making decisions that align with our core values. That’s why we ask every employee to make a commitment to follow our Code of Conduct.
The Code of Conduct is built on our core values: Trust, Customer Success, Innovation, Equality, and Sustainability. It serves as a clear guide for making ethical decisions, and ensures we stay aligned with what we stand for as a company.
We also have a strict non-retaliation policy, under which all employees should feel confident asking questions or raising concerns if something doesn’t seem right, without fear of negative consequences. Speaking up is a shared responsibility and is essential to maintaining our high standards.
Thank you for your commitment to these principles and for contributing to Salesforce’s success. Together, we uphold the values that drive our work and build trust with our customers, partners, and communities.
With gratitude,
Marc Benioff, Chair and CEO
Our new Code of Conduct is the cornerstone of our commitment to fostering a high-integrity, ethical culture at the pace of business and maintaining our core value of Trust. The Code of Conduct, and the principles and values it expresses, is fundamental to our success.
At Salesforce, we are all stakeholders of trust and stakeholders of each other. Each one of us plays a crucial role in building and sustaining the confidence and trust of our customers, partners, regulators, and each other. Our new Code of Conduct is designed to inspire, guide, and enable us in making decisions that reflect our core values and ethical principles, ensuring that we act with integrity, honesty, fairness, transparency, and respect in all our interactions, at all times.
The digital, artificial intelligence (AI), and Agentforce transformations we are driving and experiencing bring incredible opportunities for innovation and growth. However, they also present new challenges and ethical considerations. As we embrace this new era, it is more important than ever to uphold the highest standards of integrity and ethical behavior.
Our Code of Conduct is not just a set of rules. It is a reflection of who we are and what we stand for. It is a living document that evolves as we continue to grow and face new opportunities and challenges. I encourage each of you to read it carefully, understand its principles, and apply them in your daily work, interactions, and choices. While it may be difficult to remember hundreds of rules, it's much easier to remember and foster our core values.
Together, we continue to create a workplace where ethical behavior and high-integrity choices are the norm. Thank you for your commitment to upholding these values, thank you for your dedication to our shared success, and thank you for putting trust at the center of all our relationships.
Best regards,
Sabastian V. Niles, President and Chief Legal Officer
Salesforce Values
Our five core values — Trust, Customer Success, Innovation, Equality, and Sustainability — create value for our customers and world. Our values guide everything we do as a company and as individuals, from how we work with our stakeholders to how we show up in our communities.
Trust
We build trust through the integrity of our people and our technology, transparency, and ethical leadership. We’re dedicated to creating trusted relationships, staying accountable to our stakeholders, listening deeply to our employees, and delivering on our commitments.
Customer Success
Through trusted relationships, we earn the privilege of guiding our customers to achieve extraordinary things. We are our customers’ most important and relevant partner, guiding them to success in the ever-evolving digital economy.
Innovation
We innovate together, with new solutions, products, and releases that help our customers connect with their customers in whole new ways and reimagine their business for the world of artificial intelligence (AI), where humans with agents drive success, powered by AI, data, and action. We apply a beginner’s mind, creativity, and continuous learning to create visionary products that are easy, integrated, scalable, and global.
Equality
We are all active allies striving to create a more inclusive workplace and advance equality for all. We believe in the fundamental human rights of all people.
Sustainability
We drive systemic change to help every organization achieve net zero carbon emissions and become nature positive. We boldly address the current climate emergency, bringing the full power of Salesforce to accelerate the world’s journey to net zero.
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