Frequently Asked Questions (FAQ)

These are the questions we hear a lot and you'll find the answers below — but if you have others, please don't hesitate to contact us - we're here to help. 

Capacity of the Ohana floors vary by location but range from 150-300 guests, depending upon event set-up. Please check our individual building pages to confirm capacity for your desired location.
We are delighted to make this space available for use by nonprofits and foundations that are aligned with our culture of giving back. We primarily partner with organizations that have a focus on humanitarian and social causes, public education, and the environment.
  • We currently offer the space for nonprofits to host their events once every 12 months.
  • Due to the high demand we currently only book events 6 months out.
  • Please submit your event request on the desired page and someone from the team will get back to you within 5 business days.

Non-Profit and Foundation Events including:

  • Receptions
  • Fundraising Galas
  • Executive Level Board Meetings
  • Seated Dinners
  • Graduations
  • Holiday Parties
  • Celebrations
  • Happy Hours
  • Dances
  • Weddings
  • Birthday Parties
  • Meet-Ups
  • Alumni Events
  • In general, the Ohana Floor is available for non-profit and community use on weeknights (M-F) from 5pm to 9pm and on Saturdays from 9am to 9pm, based on availability and with a 5-hour maximum. Hours may vary at some locations.
  • The Ohana Floor will be closed on Sundays, national holidays and company-recognized holidays and may not be available on holiday weekends.
  • Existing furniture and access to additional Salesforce resources such as: folding tables, linens, benches, folding chairs, if available.
  • Use of all built-in AV equipment including: a LED screen, Crestron sound system, microphones, and two confidence monitors. Additional AV technician support costs may apply.
  • An expert event team to help manage your event.
  • All food and beverage catering needs to include bar service.
  • Rental furniture: if you need to bring in any type of furniture that we do not offer on our floor.
  • AV equipment and to include labor to support additional needs such as, but not limited to, mic support, video cameras for event filming, uplighting and additional speakers.
  • Personnel for event staffing, coat-check (1 for every 50 people is required) and guest check-in.
  • Personnel for security staffing (number of staff required varies by event scope and is based on Salesforce Security requirements).
  • Badges/name tags for all attendees (these are required by security).
  • Design and/or printing of custom collateral such as: signage, meterboards, meeting materials.
  • Parking or valet charges.
Your and any vendors will need to provide a valid Certificate of Insurance in a value of $1M-$3M each, location requirements will vary. It is the requestor's responsibility to acquire this Certificate of Insurance and provide it upon delivery of Agreement with Salesforce.

A sample of our proof of insurance requirements can be provided upon request to your Salesforce event manager.
Upon receipt of the signed Salesforce Ohana Floor Booking Agreement. Until such agreement is fully executed your event is not confirmed.
We have an extensive and varied list of preferred vendors that we've worked with on past events and understand our building load in/load out processes. Our preferred list of vendors must be used for events taking place on the Ohana Floor 
You will need to provide a final guest list to your Salesforce event manager at least 72 hours in advance of your event. Access is only granted to guests that have been pre-registered, invitations are not transferable. 
Alcohol may only be served at evening events and is limited to beer, wine and one signature cocktail which must be served by a member of the catering team. Alcohol service will end 30 minutes prior to the close of the event.