Insights & News

Stay ahead of what’s shaping private equity and venture capital. In this section, you’ll find industry insights, customer success stories, product updates, and thought leadership from Salesforce and our partners—all focused on how Agentic Enterprises accelerate growth, efficiency, and value creation across the portfolio.

3 headshots of speakers with Engine and Salesforce logos.
Webinar

Measuring AI’s Impact: 5 Tips to Prove Business Value

AI is reshaping how organizations work and compete, but proving its business value remains challenging. In this on-demand webinar in Dec 18, Mollie Bodensteiner, SVP of Operations at Engine, and Jennifer Cramer, SVP of Forward Deployed Engineering at Salesforce, share practical frameworks organizations use to define success, measure ROI, and scale AI initiatives safely.

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Report

Futures Issue 4: The Agentic Wave

Futures, Salesforce’s forward-looking magazine, explores “The Agentic Wave,” the rise of AI agents transforming how businesses operate.

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Podcast

Cyberlynx Interview with Doug Saunders, CIO of Arctic Glacier Premium Ice

Doug Saunders, CIO at Arctic Glacier Premium Ice (and recent speaker at our Value Creation Day New York), shares in the Cyber Business Podcast how the company is using agentic AI and IoT to transform operations.

Net Health logo
Announcement

Net Health Leverages AI Support Agent with Salesforce’s Agentforce

Through our Global Private Equity & VC Practice’s Agentforce Pinnacle Program, in collaboration with Carlyle, Net Health is using AI agents to help clinicians get faster answers and focus more on patient care.

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Report

IDC: The Impact of AI for C-Suite Augmenting the Workforce for a New Era of Growth

A new IDC report sponsored by Salesforce shows how agentic AI is transforming business in EMEA. By 2028, 40% of top firms will use AI agents for core operations. The takeaway: success depends on leadership, trust, and smart execution.

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Blog Post

Leadec: Why digitalization is not a project at Leadec- but a principle

Leadec is a trailblazer: "Because we design services in the factory of the future that are digital, scalable, and data-driven.” (Text in German)

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Event recap

Value Creation Day New York June 2025

During our Private Equity Value Creation Day in New York, Operating Partners and portfolio executives gathered to discuss the growing role of AI in driving efficiency and growth. Experts from McKinsey, New Mountain Capital, Sixth Street, the United Football League, and Salesforce shared real-world approaches to unlocking rapid ROI and scaling value across the portfolio.

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Event recap

Value Creation Day London April 2025

At our recent Private Equity Value Creation Day in London, PE Operating Partners and portfolio executives explored how AI agents are transforming enterprise operations, featuring insights from Secret Escapes CTO Eirik Pettersen and Salesforce leaders Brent Hayward and Adam Burrows.

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Report

How Agentforce is Delivering a Better UFL Fan Experience

The United Football League (UFL), a PE-backed company, partnered with Salesforce to unify operations, automate fan engagement, and debut the first AI agent-powered broadcast. Learn more on Salesforce’s 360 Blog about how Agentforce is transforming the fan experience.

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Webinar

Proving AI ROI: How to Measure Success with Agentforce

In a recent webinar, Simon Macklin, VP of Customer Success EMEA at Salesforce, explains why AI success depends on change management, with PE-backed companies driving ROI by aligning incentives, measuring key outcomes, and empowering frontline teams.

Agentforce and Einstein characters.
Webinar

Salesforce Trusted AI and Agent Impact Report

Salesforce’s first Trusted AI Impact Report underscores that as AI adoption accelerates, trust, governance, and responsible deployment are essential for sustainable value creation—and crucial considerations for PE firms investing in AI-driven companies.

Agentforce insights on Salesforce help.
Webinar

Behind the Build: Deploying Agentforce on Help.Salesforce

Jim Roth, President of Customer Success at Salesforce, and Bernard Slowey, SVP of Digital Customer Success, share in their webinar practical insights on launching AI that delivers, highlighting key lessons, real-world challenges, and why continuous improvement drives lasting impact.

Codey character.
Report

Futures Issue 3 2024

Futures is Salesforce’s magazine on the future of business, tech, and society. Issue 3 explores emerging trends in AI, sustainability, and the evolving workplace to inspire more adaptive, purpose-driven companies.

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Let’s build the Agentic Enterprise together!

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