Salesforce Commerce Cloud vs. Shopify

Why Salesforce over Shopify? Happy customers. Revenue gains. International growth. AI. Automation. Cost savings. Connection across your business. Leading brands choose us because Salesforce is where you grow commerce with complete confidence.

Here’s just a few of the brands who chose Salesforce over Shopify.

Reserve Bar logo
Zo Skin Health Logo
Solo Stove

Numbers speak for themselves. Customers who switched to Salesforce Report:

27 %
ROI achieved
Salesforce users achieved 27% return on investment after implementing Salesforce.
30 %
faster decision making
Salesforce users were able to make decisions 30% faster after implementing Salesforce.
30 %
increased productivity
Salesforce users saw a 30% increase in employee productivity after implementing Salesforce.

What sets Commerce Cloud apart?

Our customers, first and foremost. But also the game-changing AI and connected data across our Einstein 1 Platform to unify commerce, sales, service, and marketing, in one place. This connectivity drives revenue and loyalty across all channels and throughout the complete customer journey.

How can Commerce Cloud power growth for your business?

Pull up a chair. This is our favorite topic. Commerce Cloud has everything from B2B Commerce to Order Management to Composable Architecture to the most powerful Commerce AI. Here’s a glimpse at what you get.

Astro waving in celebration of Leader in the 2023 Gartner in front of the big balloon shaped as 8 and surrounded by a floating golden confetti

Salesforce is a Leader in the 2023 Gartner® Magic Quadrant™ for Digital Commerce for the eighth year in a row.

Salesforce vs. Shopify FAQ

Commerce Cloud uses a gross merchandise value (GMV) pricing model across our portfolio. Explore commerce pricing and find the right solutions for your business here.

Enterprise businesses can deliver complete commerce at scale with Commerce Cloud. With historical high availability and uptime, B2C customers can launch flash sales and Black Friday promotions without impacting performance. Get access to a wide range of enterprise features like Einstein AI, international expansion, multi-channel selling, analytics, SEO, and more. Advanced development teams can build with the tools and technology of their choice with the ultimate storefront flexibility.

Small businesses don’t need large teams of merchandisers or developers with Commerce Cloud. Launch quickly with storefront templates and automated setup flows to speed time to value. Boost conversion with proven AI-powered merchandising tools, and make profitable, data-driven decisions connected to Marketing Cloud, Service Cloud, Sales Cloud, and Data Cloud.

Yes. Commerce Cloud offers connected commerce solutions for B2C and B2B customers across all industries. B2B customers can take advantage of commerce connected to the #1 CRM, and B2C customers have the ability to build unique branded experiences, connected to the omni-channel shopping journey.

Commerce Cloud follows a unique business model based on shared success. This includes our growth-driving innovation, a commitment to trusted uptime, and success services every step of the way. It's a proven process, as customers moving to Commerce Cloud from Shopify have seen a 27% increase in ROI, 30% faster decision-making, and a 30% increase in productivity using Einstein AI per FY24 Salesforce Customer Success Metrics.