How Salesforce used Agentforce to speed onboarding and make quote creation 75% faster.
Learn the real-world strategies that helped Salesforce create AI agents that save sellers time and help them close more deals.
Executive summary
Salesforce’s sellers spent valuable hours searching through wikis, shared drives, Slack threads, and internal tools to find the information they needed. This caused slower onboarding, missed opportunities, and bottlenecks at every stage of the sales process.
To fix this, Salesforce deployed Agentforce, AI agents powered by the Agentforce 360 Platform, to handle time-consuming work across the entire sales cycle.
Agentforce now qualifies leads, answers product questions, generates quotes, creates briefs, and even provides real-time coaching. Quote creation is 75% faster, onboarding takes less time, and sellers are spending more hours building relationships instead of chasing information.
Tips for Success
See what Salesforce learned from launching Agentforce.
No matter how advanced an agent is, it’s only as smart as the data it can access.
Sada Siva Rao KannegantiSenior Director, IT Architecture, Salesforce
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Customer Story
Salesforce’s sellers close more deals in less time with Agentforce.
From onboarding to quoting, digital labor accelerates every stage of the deal cycle.
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