Year Up United Safeguards Mission-Critical Student Data with Backup & Recover and Archive.
The Agentforce 360 Platform ensures data integrity and continuity for student success.
The Agentforce 360 Platform ensures data integrity and continuity for student success.
As Year Up United scaled its services to serve more students across the U.S., the volume and complexity of their data grew exponentially. Their Salesforce database became the lifeblood of operations—containing every detail needed to support students through their journey and measure program outcomes. The stakes couldn't be higher: any data loss could directly impact a young person's path to economic opportunity. Manual backup processes left gaps where inadvertent deletions or system issues could cause consequential data loss. For a mission-driven organization, it was incredibly important to mitigate the risk.
Year Up United also needed to improve operational efficiency through automation as they scaled. Manual data backup processes consumed valuable staff time that could be better spent supporting students. The organization needed systems that could keep pace with rapid growth without proportional increases in administrative overhead.
Lastly, storage limitations became increasingly constraining as data accumulated. Historical student records from graduates years past consumed valuable storage space, yet compliance requirements mandated retention. Year Up United needed a way to preserve older data while optimizing system performance for current students who required immediate attention.
With Backup & Recover and Archive in place, our team shifted from worrying about data disasters to focusing entirely on student success. That is invaluable for a mission-driven organization.
Tim PorterChief Technology Officer, Year Up United
Year Up United relies on Salesforce as its sole student database and primary CRM tool—a decision that proves fundamental to their mission. The platform centralizes all vital and sensitive student information in one unified system, allowing Year Up United to seamlessly track student progress, evaluations, timesheets, and attendance across thousands of students served.
This centralized approach eliminates the data gaps and inconsistencies that burden other organizations working across multiple disparate systems. When a student moves from orientation to training to job placement, their complete journey remains visible and accessible to everyone who supports them. Advisors can see attendance patterns, evaluators can access prior assessments, and program managers can track outcomes—all from the same source of truth.
The platform's comprehensive data foundation enables Year Up United to measure and prove program impact. The rigorous metrics showing 80% career placement rates for graduates come directly from the detailed student information tracked in Salesforce.
Because Salesforce serves as this mission-critical single source of truth, the need for bulletproof data protection became paramount, making solutions like Backup & Recover and Archive not just nice-to-have features, but essential infrastructure for Year Up United to fulfill their mission.
Automated backup eliminates manual processes and enables instant recovery.
Year Up United implemented Backup & Recover to create a comprehensive safety net for their Salesforce data. The solution automatically backs up all student information, eliminating the gaps and human error inherent in manual processes, and provides crucial protection against security breaches that increasingly threaten organizations.
Instead of staff members manually executing backup procedures, Backup & Recover runs continuously in the background, capturing every change without intervention. This automation freed up valuable employee time while ensuring more robust and consistent data protection.
When inevitable incidents occur—an employee accidentally deletes critical student records, a bulk update goes wrong, or data corruption affects multiple records—Year Up United can now respond with confidence rather than crisis. The restoration process is straightforward and fast, turning potential disasters into minor inconveniences.
Since implementing Backup & Recover, Year Up United has successfully restored deleted data quickly and painlessly. What previously would have required emergency IT intervention, potential data reconstruction from multiple sources, or even permanent data loss now resolves in minutes with complete accuracy.
Intelligent archiving optimizes performance while maintaining compliance access.
To address storage limitations and system performance concerns, Year Up United deployed Archive alongside Backup & Recover. This solution enables sophisticated data lifecycle management, automatically identifying and relocating historical records that are infrequently accessed but must be retained for compliance and historical purposes.
The distinction between active and archived data is critical for Year Up United's operations. Staff members need immediate access to student records—attendance, evaluations, timesheets, progress notes, and more. By contrast, data for a graduate who completed the program ten years ago, while still valuable, doesn't need the same immediacy. Archive intelligently segregates these data types, optimizing the system for current operational needs.
This approach delivers multiple benefits simultaneously. Year Up United maintains full compliance with data retention requirements while making the Salesforce environment faster and more responsive for staff working with active students. Storage costs decrease as older data moves to archives, allowing the organization to scale student services without proportional increases in infrastructure expenses. Most importantly, staff can find the information they need quickly, devoting resources where they matter most—supporting current students on their path to opportunity.
The combination of Backup & Recover and Archive provides Year Up United with a foundation that scales with their mission. As they expand to serve more students across more locations, their data protection and management capabilities grow proportionally without requiring additional manual processes or staff.
The automated, policy-driven approach to data protection means Year Up United can confidently pursue aggressive growth plans. Market expansion, additional students, innovative programs—all generate more data, but the underlying systems handle this growth automatically. The organization can focus leadership attention and resources on program innovation and student support rather than data management logistics.
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