Explore Southwest Airlines’® solution
Always-on traveler service with Agentforce
Agentic self-service provides instant answers to FAQs, secure next steps for flight changes, and seamless escalation to a live rep when needed.
End-to-end operations on Service Cloud
Booking, loyalty, flight, and account data come together in one system of work, helping employees spend less time searching and more time serving travelers.
About the company
Southwest Airlines® delivers friendly, reliable, low-cost air travel. Based in Dallas, TX, they serve 121 airports across 12 countries.
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