| Agentforce Observability | Monitor, measure, and optimize every agent’s performance with real-time visibility. Trace agent reasoning, task completion, and operational impact across apps, data, and systems. |
| Low Code Agent Builder | Create and customize AI agents with visual workflows and reusable components — no code required. |
| Agentforce Voice | Deliver natural, conversational experiences through Agentforce Voice, enabling agents to interact over secure, enterprise-grade voice channels with transcription accuracy. |
| Agentforce Studio | Build, manage, and optimize agents from a unified workspace. Configure reasoning, actions, and integrations — all in one place. |
| Agentforce Mobile SDK | Embed AI agents directly into mobile applications with native iOS and Android SDKs, extending agentic capabilities to field teams and customers. |
| Prompt Builder | Design and test agent prompts with dynamic variables, context injection, and governance controls to ensure consistent, secure, and accurate outputs. |
| Batch Testing | Simulate real-world scenarios and benchmark agent performance at scale with the Agentforce Workbench for QA and regression testing. |
| Model Context Protocol | Connect agents to any system or model using open standards. MCP enables secure context-sharing and orchestration between agents, models, and tools. |
| AgentExchange | Extend Agentforce with pre-built agents, connectors, and templates from Salesforce partners and developers. Build once and share globally with the Agentforce community. |
| Agent Script | Deeply control agent logic and reasoning with Agent Script. Pair deterministic workflows with flexible LLM reasoning, giving enterprises agents that are both precise and adaptable through hybrid reasoning capabilities. |
