U.S. Army Awards Salesforce $5.6B IDIQ Contract.
Read the press releaseExecution at Mission Speed
Any delay can put national security at risk. Modern missions require speed, coordination, and trust. To help defense and intelligence organizations stay ahead, Missionforce National Security unifies trusted data, secure cloud, and agentic AI. With Missionforce National Security you can coordinate personnel, logistics, and mission IT on a single enterprise platform, enabling national security organizations to move faster, sustain readiness, and maintain their strategic advantage.
Modernize personnel operations. Stay mission ready.
Missionforce National Security streamlines workforce management while speeding up personnel operations. With a unified view of Service members and civilian employees, and fast, digital operations, National Security organizations can transform hiring and recruiting, HR personnel actions, IT requests, and employee services — all within a trusted operations hub to keep their organization moving at the speed the mission demands.
How it works:
Missionforce National Security modernizes the full service member lifecycle, from recruiting and onboarding to career progression, and transition from service. By unifying personnel data and automating complex workflows, defense organizations can better support those who serve while ensuring the right people are available, prepared, and positioned when missions demand it.
- Hire faster. Launch mission-ready recruiting pipelines with digital front doors, centralized candidate data, and guided workflows that track progress, personalize engagement, and accelerate hiring from initial interest through enlistment or commissioning.
- Streamline everyday operations. Centralize the full case management lifecycle. Caseworkers can operate with complete context, automate administrative tasks, and deliver personalized service plans while continuously monitoring outcomes and adapting support to improve mission impact.
- Optimize workforce management. Easily assign training and anticipate skill needs with a complete view of Service member and civilian employee capabilities, certifications, and competencies to match the right personnel with the right mission.
- Elevate productivity with secure collaboration. Give Service members and civilian employees a single tool to connect their teams and apps on a compliance enabled government cloud.
Modernize your personnel experience with the following Salesforce products:
Public Sector Solutions
Serve the people faster with case management designed for government.
Slack for Public Sector
Slack is a secure space to connect your team, tools and data with the contractors, nonprofits and government agencies you work with every day.
Marketing Cloud
Drive customer loyalty and more effective marketing outcomes.
Government Cloud Plus - Defense
Meet the stringent data security standards of the U.S. Department of Defense, including DoD IL5.
Tableau
Improve outcomes and public trust with data-driven decisions.
MuleSoft
Connect any data, system, or AI model securely and automate tasks and processes wherever they run.
Omnistudio
Build guided, hyper personalized digital experiences with low code.
De-risk supply chains & speed up acquisition.
Missionforce National Security delivers a holistic platform to help defense, national security, and industrial base organizations achieve mission readiness. It unifies Supplier Relationship Management (SRM), Logistics, Field Operations, and Maintenance to provide complete visibility across complex supply chains and manage the sprawl of assets. This improves the availability and utilization of assets, helping to secure critical supply chains and empower organizations to turn operational data into a strategic advantage.
How it works:
Secure critical supply chains, by creating one unified view, removing friction, and enabling your teams to act fast.
- Continuously assess vulnerabilities.
Leverage active monitoring and automatic alerts to proactively identify supply chain threats. - Mitigate supply chain risk faster.
Put mitigation plans into action with a unified view of supplier performance, compliance, and operational risks. Develop strategies quickly with AI recommended actions. - Grow and align the industrial base.
Remove friction and standardize processes to qualify, onboard, and contract seamlessly with shared workspaces and and integrated communication tools. - Aggregate total demand across programs.
Capture demand signals with a unified view to improve purchasing power, efficiency, and cost effectiveness.
Secure supply chains, maximize asset utilization, and accelerate acquisition with the following Salesforce products:
Public Sector Solutions
Serve the people faster with case management designed for government.
Field Service
Boost front-line workforce productivity with an end-to-end field service solution.
Government Cloud Plus - Defense
Meet the stringent data security standards of the U.S. Department of Defense, including DoD IL5.
Tableau
Improve outcomes and public trust with data-driven decisions.
MuleSoft
Connect any data, system, or AI model securely and automate tasks and processes wherever they run.
Accelerate decision velocity with agile analytics and rapid application building.
Securely unlock data from legacy systems, cloud applications, and third party systems both on-premises and in the cloud with an API-led approach. Then, quickly build and scale responsive apps using low code/no code tools.
How it works:
To deliver at the speed of mission, development cycles must be compressed, and flexibility must be increased. Salesforce enables rapid application development, application consolidation, and simplified access to legacy systems.
- Innovate faster with purpose-built defense solutions.
Quickly deploy capabilities that are tailored to mission needs with agile configuration tools, reusable components, and purpose-built data models for defense and individual branches. - Build applications with speed.
Empower department admins and IT professionals to build whatever is required with a full spectrum of no-code, low-code, or pro-code tools. - Increase efficiency with automation.
Easily create automated processes and resolutions to enable IT staff to focus on high priority issues. - Leverage existing systems.
Unify your operations by connecting with existing ERPs and legacy systems to leverage past investments, unlock critical data, and scale on a flexible cloud platform.
Keep pace with evolving mission needs and revamp legacy systems with the following Salesforce products:
Government Cloud Plus - Defense
Meet the stringent data security standards of the U.S. Department of Defense, including DoD IL5.
Public Sector Solutions
Serve the people faster with case management designed for government.
MuleSoft
Connect any data, system, or AI model securely and automate tasks and processes wherever they run.
Tableau
Improve outcomes and public trust with data-driven decisions.
Serve those who serve by delivering successful case outcomes.
Support the full case management lifecycle by integrating critical data points from multiple systems into a single view. Empower caseworkers and service members proactively. When defense organizations create a single source of truth and give caseworkers purpose-built tools to meet the unique needs of their clients, successful outcomes increase, information silos decrease, and personnel get the support they need.
How it works:
When agencies create a single source of truth and give caseworkers purpose-built tools to meet the unique needs of their service members, personnel, and veterans, successful outcomes increase, information silos decrease, and clients get the support they need.
- Guide caseworkers.
With adaptive guidance, case managers can investigate, assess, triage, escalate, revisit, and plan according to the needs of the individual or case. - Reduce administrative tasks.
Create simple automations with clicks so case managers can spend more time helping service members, not filing paperwork. - Get key context faster.
See and understand the important moments, people, and life events around an individual or case at a glance. - Match services with needs.
Create personalized care plans and benefits based on the client’s unique needs, strengths, and gaps. Monitor outcomes and flexibly adjust the plan with clicks.
Deliver successful case outcomes with the following Salesforce products:
Public Sector Solutions
Serve the people faster with case management designed for government.
MuleSoft
Connect any data, system, or AI model securely and automate tasks and processes wherever they run.
Tableau
Improve outcomes and public trust with data-driven decisions.
Government Cloud Plus - Defense
Meet the stringent data security standards of the U.S. Department of Defense, including DoD IL5.
Slack for Public Sector
Slack is a secure space to connect your team, tools and data with the contractors, nonprofits and government agencies you work with every day.
Salesforce Military: Your bridge to a new mission.
Salesforce Military is a Salesforce department for veterans by veterans. We employ over 6,000 veterans, and help get active military, veterans, and spouses the classes, certifications, and support they need for successful tech careers.
Explore resources for Defense and National Security.
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Defense Technology Solutions FAQ
Salesforce is a leader in low code, workflow, and integration, enabling rapid application development, application rationalization, and simplified access to legacy systems - all within a trusted cloud platform. This empowers defense organizations to increase IT flexibility, enhance productivity, create decision advantages, and safeguard sensitive data, helping them deliver on the mission quickly and securely.
Common solutions include: Personnel Life Cycle Transformation (Performance Management, Talent Management, Recruiting and Onboarding), Case Management, Modernizing IT, Acquisition Management, Field Service, Education Services, Project Management, MRO (Maintenance, Repair, & Overhaul), Asset Management, and Defense Health Modernization. Defense organizations use Salesforce to deliver on the mission across numerous use cases.
Salesforce is Top Secret and DoD Impact Level 5 authorized. For a complete of list of compliances, see: https://compliance.salesforce.com/en
