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What Is RPA (Robotic Process Automation)?

RPA uses software-based virtual bots to automate repetitive or labor-intensive tasks with high accuracy and speed.

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RPA (Robotic Process Automation) FAQs

RPA (robotic process automation) uses software-based "robots" to automate business processes. These processes include completing forms, extracting data, and moving files along with other types of repetitive, data-driven tasks.

No. RPA can mimic repetitive, predefined human actions while AI can act autonomously to decide the next best action on its own. RPA supports AI and vice versa. Using RPA, digital workers can automate repetitive tasks like data extraction and web scrapping by having bots mimic user keystrokes and mouse clicks. Using AI, teams can quickly build and deploy RPA bots that tackle labor-intensive tasks.

One simple example of an RPA in practice is syncing data between Salesforce tools and legacy systems that don't support APIs. Relevant data can be collected from legacy tools and recorded in Salesforce, while key Salesforce data can be integrated with older solutions to ensure operational consistency.