Salesforce and Genesys

Deliver Exceptional Customer Experiences with Salesforce + Genesys

Unify your channels and data with CX Cloud from Genesys and Salesforce. With the combined AI-powered solutions of Salesforce and Genesys, customers can deliver real-time, hyperpersonalised service across every touchpoint in their service organisation.

The expanded partnership between Salesforce and Genesys helps companies:

Get started with integrated cloud telephony with CRM and digital channels from trusted enterprise platform providers.

Reduce average handle time by using real-time call transcripts to serve recommendations and initiate workflows

Monitor calls and capture insights in real time for assists and post-call coaching to distributed teams

Drive new opportunities with the #1 AI CRM for sales and industries

Leveraging AI to Improve Customer Experiences

Discover the benefits of integrating CCaaS, CRM and WEM from industry leading companies Salesforce, Deloitte Digital and Genesys

Questions? We’ll put you on the right path.

Ask about our Salesforce products, pricing, implementation and more. Our highly trained reps are standing by, ready to help.