Towards A More Connected And Engaged Luxury

The crisis is encouraging luxury companies to implement new strategies that are more efficient, more resilient and more customer-centric.

The crisis is encouraging luxury companies to implement new strategies that are more efficient, more resilient and more customer-centric. But they cannot succeed in accelerating their digital transformation without a perfect command of these issues.

Epsilon France, Publicis Luxe and Salesforce gathered to offer you this comprehensive guide to help navigate through the crisis.

Learn how the luxury sector has been impacted by the health crisis.

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70%

Luxury houses soon found themselves cut off from foreign clientele, which accounted for up to 70% of their sales.

90%

of customers start their buyng path on digital

20%

of the Generation Z in the US say they are fans of luxury.

More Resources

Guide

The New Retail Playbook

Report

European Grocery Report

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