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Service Webinar
Upcoming

Humans + AI: Unleashing a New Era of Seamless, Real-Time Service

January 22, 2026 • 07:00 PM UTC • 60 min
Join us for an exclusive look at how Agentforce for Service transforms global CX with AI + humans. See Real-Time Translations supporting 65+ languages across channels—to boost CSAT, agent productivity, and deliver seamless, personalized service.
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Salesforce Platform Roadmap: Spring into Stronger ALM and Security
Upcoming

Salesforce Platform Roadmap: Spring into Stronger ALM and Security

January 21, 2026 • 07:00 PM UTC • 60 min
Explore the upcoming Spring '26 release and see demos of new DevOps and security features—including Agentforce enhancements in Security Center—designed to improve app lifecycle management and governance on the Salesforce Platform.
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B2C Commerce Roadmap: Innovation for Growth and Efficiency
Upcoming

B2C Commerce Roadmap: Innovation for Growth and Efficiency

January 21, 2026 • 05:00 PM UTC • 60 min
Join us for an exclusive look at the upcoming B2C Commerce product roadmap designed to maximize your ROI by increasing conversion rates, accelerating time to value, and lowering total cost of ownership (TCO).
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Field Service Webinar
Upcoming

Agentforce Field Service Innovation Review: Year of Proactive Field Service

January 14, 2026 • 07:00 PM UTC • 60 min
Join our Year-End Innovation Review to learn how the 2025 Agentforce Field Service product innovations can help your business boost field service efficiency through automated scheduling, empowered technicians, and proactive, consistent service.
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1.14 CSG Salesfore Webinar
Upcoming

Building Trust in Generative AI: How Salesforce Ensures and Measures Accuracy

January 14, 2026 • 05:00 PM UTC • 60 min
Generative AI is reshaping how customers find answers and solve problems. But can the response be trusted? Get a clear framework to evaluate your own AI agents — and ensure every customer interaction is accurate, consistent, and built on trust.
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1.13 FINS Webinar
Upcoming

Reinventing B2B Sales in Financial Services

January 13, 2026 • 05:00 PM UTC • 60 min
See how Salesforce’s new features in Financial Services Cloud and industry-specific AI agents combine to create a single, intelligent view of every client and connection.
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RCG Webinar
Upcoming

The Rise of the Agentic Enterprise in Retail & Consumer Goods

January 13, 2026 • 05:00 PM UTC • 60 min
Join our panel of industry experts as they break down the critical trends for the year ahead and provide a roadmap for building a truly proactive, agentic organization.
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Salesforce webinar
Upcoming

Agentforce Studio: Your Unified Workspace for the Complete Agent Lifecycle

January 8, 2026 • 07:00 PM UTC • 60 min
Agentforce Studio is your toolbox for reliable AI agents. Using new Agentforce Studio features, we'll explore real-world examples and show you how to achieve the best results as you build, launch, and govern powerful agents that lighten your workload.
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1.8 MC Webinar
Upcoming

Getting the Most Out of Marketing Cloud Engagement in 2026

January 8, 2026 • 05:00 PM UTC • 60 min
You've heard the buzz, now see it in action! Join our exclusive deep-dive into next-gen marketing capabilities for Marketing Cloud Engagement customers. Learn how to unlock transformative use cases with live demos of these cutting-edge innovations.
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Utilities Webinar
Upcoming

Deploying Agentforce to Solve the Energy Capacity Crisis

January 7, 2026 • 05:00 PM UTC • 60 min
Join us to learn how with Agentforce Energy & Utilities, we’re building a new operating model for the industry.
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Salesforce Webinar - Measuring AI’s Impact: 5 Tips to Prove Business Value
Upcoming

Measuring AI’s Impact: 5 Tips to Prove Business Value

December 18, 2025 • 07:00 PM UTC • 60 min
Learn how to define, measure, and safely scale your AI initiatives using the practical frameworks shared by industry leaders to prove AI's business value and confidently guide future investments.
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12.18 HLS Webinar - Reimagining Life Sciences Engagement with Agentforce
Upcoming

Reimagining Life Sciences Engagement with Agentforce

December 18, 2025 • 05:00 PM UTC • 60 min
See how Salesforce’s Agentforce 36O is transforming pharma and medtech operations with AI. Discover innovations and tools designed to power your journey toward smarter, connected life sciences
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