Featured Speakers:
Joe Pulice, Global Payer Marketing Lead, Salesforce
Molly Frome, Senior Director, Healthcare Innovation & Consulting, Salesforce
Haley Wiesman, HLS Industry Solutions Specialist, Salesforce
Payers are bringing the best of predictive, generative, and agent AI to supercharge operations. Join us for a peek into payer operations automation. We will cover:
- How AI offloads mundane tasks, allowing agents to focus on higher-value activities and improve the member, provider and employee experience.
- By using AI, how payers enable agents to take direct actions, thus enhancing efficiency and service quality.
- Through our demonstration, real-world applications of Salesforce's AI technology in contact centers and more!