Agentforce in Action: Expert Insights Drawn from Real Customer Deployments

Moving from Agentforce pilot to production takes more than a great idea. It takes a proven playbook. In this session, Salesforce experts share strategies and frameworks distilled from real customer deployments, giving you a clear path from early experimentation to agents running at enterprise scale.

Discover how to achieve meaningful business results with humans and agents working together. Our experts will walk through a high-value use case and share the design guides and value realization strategies that real customers have used to drive measurable ROI.

What you'll learn:

• The essential mechanics behind a high-value use case like FAQ automation and case management
• A step-by-step design guide to build and deploy your first agent with confidence
• Expert strategies to measure and optimize your agent deployment for provable ROI

Leave with a clear, actionable path to your first successful agent deployment.