Getting started shouldn't feel overwhelming, and getting it right shouldn't take months. In this webinar, we're stripping things back to basics and handing you a practical playbook for launching (or relaunching) your customer service operation the smart way — including how to set up your channels, build and deploy AI agents fast, and roll out AI use cases with confidence.
We'll also show you how to get started with Agentforce Service Advanced and Agentforce Service Max, so you know exactly which path fits your team's needs and how to hit the ground running with either one.
You'll walk away with the core setup essentials, the tips and tricks that separate teams who struggle from teams who thrive, and a clear set of next steps you can act on the moment the session ends. No fluff, no jargon — just the fastest, most reliable path from "where do I even start?" to "we're live and it's working."
Whether you're just getting started or want to make sure you haven't missed a step, you'll leave with a concrete playbook for immediate wins and long-term success — and the confidence to scale your AI-powered service operation, wherever you're starting from.
Featured Speakers
Matt Kravitz
Drew Schildwächter
