6 Steps to Build a Scalable Agentforce Center of Excellence (CoE)

With 90% of AI pilots failing to reach production, how do you ensure your investment delivers real value? The secret isn't just better technology - it’s a dedicated strategy to scale it.

Join Forward Deployed Engineering experts to learn how a Center of Excellence (CoE) moves you past the "experimental" phase to drive measurable efficiency across your business. We’ll share the proven framework used by global leaders to unify data, people, and AI into one high-impact engine.

In this session, you’ll learn how to:

• Follow a 6-phase implementation roadmap to move from pilot to enterprise-wide ROI.
• Identify the new roles and skills needed to help your people and agents thrive together.
• Implement trust and governance pillars to scale AI safely while continuing to drive innovation.

You’ll leave with actionable steps to turn your AI vision into a sustainable, value-driving reality.