Featured Speakers:
Michelle Grant, Director of Industry Insights, Salesforce
Today's connected shoppers demand personalized, seamless experiences across an increasing number of channels, including social media. Retailers are embracing unified commerce and artificial intelligence (AI), especially AI agents, to meet shoppers' demands and to increase efficiency in their operations.
In this webinar, we will cover the:
- Evolving role of physical stores in a digital world
- Importance of social media
- Challenges and opportunities of unified commerce
- Impact of AI on retail, including the emergence of autonomous agents
- Strategies for building loyalty in a fluid market