Just as Google searches are rapidly being replaced by AI tools like ChatGPT, customers no longer want to engage with static, outdated service portals.
Today’s customers expect instant, personalized answers and 24/7 intelligent support — no guesswork, no clicks. Yet many companies still depend on static FAQs, buried help articles, and limited chatbots that drive up support costs and customer frustration.
That’s why we built the Agentforce Service Portal — to replace static, reactive self-service with conversational, concierge-style support. Plus, we’re excited to introduce proactive capabilities that boost resolution rates through early issue detection.
Join us to learn:
- How to future-proof your customer self-service strategy with AI, including actionable tips to get started
- See a live demo of our latest product innovation built to scale customer resolution rates and reduce costs
- Get an exclusive look at the product roadmap, including live Q&A with our product experts
This webinar is perfect for Customer Service, IT, and Customer Experience leaders looking to transform their customer self-service strategy.
Featured Speakers
Harish Batlapenumarthy
Julian Walker
Venkat Krishnamurthy
