Featured Speakers:
Todd Florence, CIO, Estes
Carrie Johnstone, VP of Customer Experience & Innovation, Estes
Bob Hitt, Industry Advisor for Transportation & Logistics, Salesforce
Dana Cadena, Principal Solution Engineer, Salesforce
Discover the secrets behind Estes’ success in customer service with insights from Salesforce experts. Join us for a live conversation where we delve into how Estes, a leader in the transportation and logistics industry, has transformed their customer service experience using Salesforce. This session will focus on the strategies and tools Estes implemented to enhance customer satisfaction, streamline service operations, and achieve operational excellence. Learn from real-world examples and discover best practices that can be applied to your own organization to elevate your service experience in the transportation and logistics sector.