With over 20 million customer interactions annually, see how Southwest Airlines rolled out Service Replies to boost consistency and speed without losing the human touch. In this webinar watch how one of the largest US airlines and leading domestic passenger carrier provides personalized and efficient responses through Agentforce for Service.
Featured Speakers
Ishrat Bhatti
Senior Technology Analyst, Salesforce CoE
Southwest Airlines
Ashlynn Fowler
Solution Engineer
Salesforce
