Featured Speakers:
Tony Kratovil, VP, Industry Solutions & Strategy, Manufacturing & Automotive, Salesforce
Nanda Chitrala, Senior Director, Industry Solutions & Strategy, Manufacturing, Salesforce
Taskeen Singh, Director, Product Marketing, Manufacturing & Automotive, Salesforce
Want to improve your appliance delivery and service experience for your customers? Join our manufacturing industry experts as they highlight a real-world scenario from an appliance delivery and service provider using Salesforce to elevate last-mile delivery and maintenance experiences, specifically:
- How they created a Customer 360 and used it to proactively understand their consumers’ needs
- How they created a unified digital ecosystem across appliance owners, technicians, dealers, dispatchers, delivery teams, and AI agents
- How they changed culture and technology to become a service- and customer-first company
Take a look at the latest innovations from Salesforce that are driving better service experiences, from warranty management and predictive maintenance to improving field operations. Plus, see the latest out-of-the-box agent templates available to manufacturing customers to unleash AI in their organizations today - don’t miss out!
