Featured Speakers:
Jim Roth, President, Customer Success, Salesforce
Emily Winslow, Director of AI Programs, Customer Success, Salesforce
Laura Ambrose, Customer Success Manager, Salesforce
Delivering exceptional customer support begins with the right tools and strategies. In this webinar, discover how Salesforce uses Agentforce to provide high-quality, real-time support while enhancing self-service and increasing case deflection. We’ll cover:
- How Agentforce enhances the self-service experience
- Key learnings in building an Agentforce program
- Starting your journey with AI agents
Packed with actionable takeaways, this session will empower you to create impactful, AI-driven customer experiences.