How to Scale Field Service with AI & Automation

Name: How to Scale Field Service with AI & Automation
Start: Tue, 12 Mar 2024 16:00:00 GMT
End: Tue, 12 Mar 2024 16:33:00 GMT

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Agentforce Field Service

Agentforce Service

Featured Speakers:

Chris Battles, SVP, Field Service Product Management, Salesforce
Chad Barbour, Senior Director Product Management, Salesforce
Allegra Heath, Senior Director Product Marketing, Salesforce

Field service organizations around the world are struggling to balance dueling priorities of meeting customer demands and driving productivity. As a result, the need for both efficient and intelligent service delivery is rising and AI is now an imperative. Join us to learn how Salesforce Field Service, powered by the Einstein 1 Platform, enables companies to:

Drive productivity in the field with trusted predictive and generative AI
Proactively manage work and assets on one connected platform with real-time data
Deploy faster and use automation to improve first time fix rates by 31%*

This webinar includes a demo of our latest Field Service innovations, best practices from customer implementations, and a discussion with product leadership on upcoming roadmap.

*Source: Salesforce Field Service Success Metrics Study, 2022