Featured Speakers:
Enrique Aceves, Senior Vice President, TIAA
Sam Mace, Regional Vice President, Enterprise Financial Services, Marketing Cloud, Salesforce
Matt Clement, Senior Director, Executive Strategy, Salesforce
At a time when many firms are facing budgetary constraints amid rising costs, effectively cross-selling and upselling existing clients is more important than ever. Increasing wallet share requires a consolidated view of your customers to drive relevant engagement and personalized digital experiences across channels. This webinar explores best practices to optimize your cross-sell and upsell initiatives.
Join us for a conversation with Enrique Aceves, Managing Director and Head of Enterprise Marketing Technology at TIAA, to learn more about their journey creating a 360-degree view of their clients and how they are using Marketing Cloud to:
- Provide a best-in-class digital experience that is highly relevant for the individual customer
- Personalize every customer engagement at scale across web, email, ads, social, mobile, direct mail, and more
- Engage individuals across the customer lifecycle
- Optimize marketing campaign ROI and spend