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How Great Wolf Lodge Unified and Personalized the Guest Journey

Learn how Great Wolf Lodge connects data, AI, and service workflows to deliver personalized service.
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3 Steps to Go From Manual Processes to AI-First Operations

Many of your most important processes still depend on manual work. Learn how leading companies use Agentforce Operations to go from human-first processes to AI-first operations—without overhauling existing systems or processes.
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Grow Media Subscription Revenue with Personalized Upsell and Cross-sell Offers

Unlock media subscription revenue opportunities with personalized offers.
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Orchestrating Agents at Scale with MuleSoft and Agent Fabric

See how Capita uses MuleSoft's Agent Fabric to find, govern, and orchestrate AI agents at enterprise scale — with a centralized registry, secure identity controls, and cross-system coordination.
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Unpacking the 2026 State of Agentic Commerce Report

Discover how 3,000+ industry leaders use AI to scale operations, capture search traffic, and boost retention.
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Agentic Sales in Action — On a Platform You Can Trust

See how Salesforce uses its own agentic tools to prospect, advance deals, and forecast in real time — with data that never leaves your org.
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The Salesforce Blueprint for Measuring Agentic Success

Discover how Salesforce measures Help Agent success beyond surface metrics. Walk away with a framework covering business outcomes, resolution rates, answer quality, and customer feedback so you can prove AI value to execs with confidence.
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PowerSchool's All-In Agentforce Journey: Scaling Agentic Customer Service

See how PowerSchool went all-in on Agentforce 1 Service Edition: AI self-service, unified omnichannel support, and agentic pilots. Live demo + a practical framework for your own service transformation
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State of Email 2026: From Batch to Behavior

Learn how to audit your lifecycle maturity and shift from low-impact batch sends to high-performance, behavior-based orchestration. We’ll talk through industry best practices, product innovations, and the latest news in email.
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Win Across Every Channel with a Unified Revenue Engine

Learn how to sell through direct, partner, e-commerce, in-app, and hybrid channels with a single revenue engine powered by a unified product catalog, pricebook, and customer asset view.
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Data 360 Headless: Bring Trusted Business Context to Every Agent, Every Surface

Join us to see how Data 360 Headless extends trusted business context — your data, relationships, and business logic — to any agent, on any surface, so your teams move faster and your agents perform better.
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Rethinking Benefits Delivery: How AI Agents Transform Social Programs & Insuranc

Discover how AI agents help health & human services agencies replace legacy benefits processes by automating eligibility, intake, and claims with intelligent automation built for public sector compliance.