In an era of shifting loyalties and rising customer expectations, consumer goods brands are racing to scale direct-to-consumer (DTC) growth while modernizing traditional B2B wholesale channels. The key to succeeding on both fronts? Becoming an Agentic Enterprise.
In this webinar, discover how Funko is using AI agents and Salesforce to transform how fans discover, buy, and get support — turning everyday interactions into engaging commerce moments that drive loyalty at scale.
We’ll then apply these principles to modernize B2B relationships, replacing clunky portals and manual follow-ups with a 24/7 digital concierge. You’ll see how to create a frictionless experience for your retail partners, allowing them to instantly verify stock, place complex orders, and resolve issues on the spot — positioning your brand as the most effortless partner in their portfolio.
Featured Speakers
Josh Smiley
