Featured Speakers:
Harish Batlapenumarthy, Senior Director, Product Management, Salesforce
Will Carpenter, Senior Product Manager, Salesforce
John Capalbo, Senior Manager, Product Marketing, Salesforce
Kevin Qi, Associate Product Manager, Salesforce
Get ready for the game-changing innovations in the Spring ’25 Release of Service Cloud! This session will spotlight the top new features designed to deliver seamless, end-to-end service across every channel. From next-gen automation to powerful AI-driven tools, discover how these advancements are set to supercharge productivity and transform your customer service operations.
Join Service Cloud Product Managers for an exclusive look at what's coming, including a sneak peek at new Agentforce for Service features and a roadmap of exciting enhancements planned for 2025. Don’t miss your chance to stay ahead of the curve and equip your team with the latest tools to drive real impact.