Your frontline is your brand. The front desk agent or the gate agent are the face of your company to every customer. Yet most of them still run on group texts, paper schedules and point solutions that miss the mark, completely disconnected from the way HQ operates and the tools they rely on. The result is customer-facing teams stuck on an island, missing updates and disconnected from the strategy they're supposed to deliver, and your customers feel it.
It doesn't have to be that way. Join us to see Slack Frontline, a simple, secure, mobile-first version of Slack built for the frontline. It connects your teams to HQ, to each other and to the workflows, AI agents, and Salesforce data they need, right when they need it and without the extra noise, so they can show up at their best for every customer.
You'll learn how to:
- Manage every shift for your travel, hospitality, and transportation teams in a single tool
- Connect your entire company, from the field to HQ
- Give HQ real-time insight into what's happening on the floor and with customers
- See how Slack Frontline works for your business in a live demo
- Tips to get the most value out of this low-cost add-on
Featured Speakers
Anitah Cantel