Due to poor scheduling, 44% of field service orgs lose revenue, in addition to wasting resources and eroding customer loyalty.
Join this webinar to discover how shifting from manual dispatch to autonomous scheduling with Agentforce can instantly expand your capacity and turn your service center into a revenue-generating engine.
You will see a live demonstration of the latest innovations on the Scheduling Console and the autonomous Scheduling Agent. You will also hear directly from customers on how these tools helped them optimize their teams and business as a whole.
What you will learn:
- How to master intelligent dispatch: Leverage enterprise context and deterministic rules to ensure the right technician with the right skills arrives at the exact right time.
- How to protect revenue with Scheduling Agent: See how autonomous AI can handle complex, real-time appointment bookings and automatically enforce critical business rules like warranty gaps.
- How to scale capacity 24/7: Learn real-world strategies for deploying multi-agent systems that capture leads around the clock, streamline pre-authorizations, and free your human experts to focus on high-value interactions.
Featured Speakers
Leslie Wu
CTO
Senske
Jeremy Collins
Senior Vice President
LG Home Comfort
Edwin Pahk
Senior Director of Product
Salesforce