AI agents aren't just gaining traction in service, they're taking off. Adoption has jumped from 39% to 66% in just one year with service professionals using AI agents, marking a shift from experimentation to measurable impact.
In this special State of Service webinar, we'll unpack insights from 3,075 service professionals across 13 countries to show exactly how teams are making AI agents work from high-impact use cases to measuring ROI and building trust.
You'll also hear from Indeed on the front lines of this transformation: where they're investing, what results they're seeing, and what's next.
The question isn't whether to use AI agents. It's how to make them deliver.
Featured Speakers
Ben Heebner
Director of Engineering
Indeed
David Brown
Chief Customer Officer
Salesforce
Michael Maoz
Senior Vice President, Innovation Strategy
Salesforce
Christina Keohane
Sr. Product Marketing Manager
Salesforce
