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A Look Inside the Special State of Service Edition: How Service Leaders Use AI Agents to Unlock Business Impact

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AI agents aren't just gaining traction in service, they're taking off. Adoption has jumped from 39% to 66% in just one year with service professionals using AI agents, marking a shift from experimentation to measurable impact.

In this special State of Service webinar, we'll unpack insights from 3,075 service professionals across 13 countries to show exactly how teams are making AI agents work from high-impact use cases to measuring ROI and building trust.

You'll also hear from Indeed on the front lines of this transformation: where they're investing, what results they're seeing, and what's next.

The question isn't whether to use AI agents. It's how to make them deliver. 

Featured Speakers

Ben-Heebner-Headshot
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Ben Heebner

Director of Engineering
Indeed
David-Brown-Headshot
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David Brown

Chief Customer Officer
Salesforce
Michael-Maoz-Headshot
Salesforce

Michael Maoz

Senior Vice President, Innovation Strategy
Salesforce
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Christina Keohane

Sr. Product Marketing Manager
Salesforce

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