The rules of commerce are being rewritten in real time as customer expectations skyrocket and operational teams are challenged to do more with less.
Built on benchmark data from the 4th edition of the State of Commerce report, which uncovers insights from 3,450 industry leaders and the behavioral patterns of over 1.5 billion buyers worldwide, this session strips away the industry hype. Join us to discover exactly how AI is reshaping commerce and what it takes to be a top-performing brand.
Key Takeaways
- Scale Past Modest AI Experiments: Learn why 55% of advanced organizations are quickly moving past simple pilots to deploy AI that scales across functions and teams.
- Capture Unpredictable Search Traffic: Adapt your digital catalog for conversational, natural language queries to capture surging traffic from third-party AI platforms before your brand becomes invisible.
- Bridge the Disconnected Data Gap: Stop letting siloed data stall your growth and discover how unifying customer information unlocks a 40% improvement in retention alongside higher conversion rates.
