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On-Demand Webinars

Register to watch our upcoming live webinars or listen to on-demand webinars at any time. Whatever your business needs, you'll find a wealth of knowledge and business insights.

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On-demand

Service Cloud Summer '25 Release Highlights

June 10, 2025 • 04:00 PM UTC • 44 min
Join our Product Managers for a fast-paced walkthrough of the latest Service Cloud Summer '25 Release features to stay ahead and turn every interaction into a competitive advantage.
On-demand

The Key Elements for Your First Agent Launch in Consulting

June 4, 2025 • 06:00 PM UTC • 59 min
Discover the critical build vs buy decision for your first agent launch and gain insights to streamline workflows, enhance client service, and boost efficiency.
On-demand

Meeting Patient Expectations with Smarter Access and Service

June 4, 2025 • 04:00 PM UTC • 35 min
Learn how to build a more efficient, patient-first access center using AI and a unified digital strategy, empowering service teams and streamlining operations.
On-demand

The Agentic Formula for Reinventing Banking Service

June 3, 2025 • 04:00 PM UTC • 61 min
Learn how AI-powered banking service agents can transform your service teams to build trust and connect with customers in their moments of need, deflecting calls, and accelerating case resolution.
On-demand

Scale Sales Success Now: What’s New with Agentforce for Sales

May 29, 2025 • 06:00 PM UTC • 44 min
Discover how Agentforce for Sales can help your sales team move faster, work smarter, and drive more revenue, from pipeline to paycheck.
On-demand

Unlocking Agentic Analytics: Tableau Next and the Salesforce Platform Advantage

May 28, 2025 • 06:00 PM UTC • 48 min
Discover how Tableau Next, built on the Salesforce Platform, revolutionizes analytics by delivering conversational analytics and actionable insights effortlessly.
On-demand

Improve and Accelerate the Patient Access Experience with AI

May 28, 2025 • 04:00 PM UTC • 57 min
Join Salesforce, Hyro, and Penrod to learn how their partnership transforms patient access, reduces costs, and improves patient care through conversational AI and EHR integration.
On-demand

Building Lasting Loyalty: From Strategy to Execution

May 28, 2025 • 04:00 PM UTC • 35 min
Explore how AI and agents can transform your loyalty strategies to build and maintain strong customer relationships.
On-demand

Elevate Your Agents with Agentforce & MuleSoft

May 27, 2025 • 06:00 PM UTC • 54 min
Learn how Agentforce and MuleSoft accelerate time-to-value for AI-driven agentic applications, offering a secure framework for multi-agent systems.
On-demand

From Chaos to 10x Growth: Inside One Company's Dramatic Transformation

May 23, 2025 • 09:00 PM UTC • 21 min
Discover actionable insights from Brendan Kamm and Kris Billmaier on achieving growth by using digital tools and learn lessons to accelerate your business's success.
On-demand

The Ultimate Sidekick for Smarter Service and Happier Customers: Assistive AI

May 22, 2025 • 06:00 PM UTC • 41 min
Discover how AI and human expertise working side by side can create personalized action plans and improve customer experiences by attending this webinar.
On-demand

Powering Through Industry Pressures with Manufacturing Cloud & AI Agents

May 21, 2025 • 04:00 PM UTC • 57 min
Discover how Manufacturing Cloud and AI agents help manufacturers meet demands with agility and efficiency by building great experiences online, in-person, and through your value chain.