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On-demand

Become AI Ready: How Small Businesses Can Use AI to Work Smarter and Grow Faster

May 14, 2025 • 06:00 PM UTC • 47 min
Discover how AI can transform your small business, discussing AI readiness, tools, and use cases to help your business operate, compete, and grow.
On-demand

Enhancing the Member Experience: Strategies for AI Agents in the Contact Center

May 14, 2025 • 04:00 PM UTC • 51 min
Discover how to boost contact center efficiency and connect with members and providers through AI-powered solutions, improving satisfaction and business outcomes.
On-demand

B2C Commerce: Your Roadmap to Growth and Innovation

May 13, 2025 • 06:00 PM UTC • 40 min
Learn how increased investment in B2C Commerce will redefine shopping and merchandising, optimize conversion, and drive immediate value for your business.
On-demand

Critical Keys to Email Deliverability & Engagement

May 13, 2025 • 04:00 PM UTC • 50 min
Discover insider tips to craft high-converting email campaigns and get the technical details right to secure your spot in your customer’s inbox.
On-demand

Getting Started with AI: Use Cases, Data Readiness, and What to Do First

May 7, 2025 • 04:00 PM UTC • 59 min
Learn how top organizations are moving from vision to execution with a focus on practical, scalable steps to make AI work for your business.
On-demand

AI, CRM, & Automation: Manufacturer's Toolkit for a Powerful Channel Strategy

May 7, 2025 • 04:00 PM UTC • 48 min
Learn how Salesforce Partner Relationship Management helps partners strengthen your channel strategy and get what they need to close deals, with actionable strategies for immediate implementation.
On-demand

Elevate Your Retail Experience: Future of POS with Salesforce Retail Cloud

May 6, 2025 • 06:00 PM UTC • 53 min
Discover how Salesforce Retail Cloud with Modern POS can revolutionize your in-store experience, drive omnichannel engagement, and elevate customer satisfaction.
On-demand

How Knowledge Design is Powering Better Agentforce Experiences

May 6, 2025 • 04:00 PM UTC • 60 min
Join us to hear what’s working, what we’re refining, and how knowledge design is powering the future of service through Agentforce Experiences.
On-demand

The Trusted Platform for Life Sciences Powering Industry Innovation

May 2, 2025 • 06:55 PM UTC • 87 min
Join us virtually to learn how Salesforce's unified data platform elevates patient and HCP experiences and drives efficiencies and improves outcomes.
On-demand

How to Test and Monitor Your Agentforce

May 1, 2025 • 06:00 PM UTC • 59 min
Learn essential strategies for testing and monitoring Agentforce deployments to maintain optimal performance and reliability for your business.
On-demand

Agentforce & the AI Agent Revolution: What You Need to Know Now

April 30, 2025 • 06:00 PM UTC • 59 min
Learn how Agentforce works, its uses, and how to create and control AI agents to build your AI agent labor force of tomorrow.
On-demand

Proactive Service, Maximum Revenue: Asset Management with Agentforce

April 30, 2025 • 04:00 PM UTC • 54 min
Learn how to drive down operational costs, enable technicians to identify asset renewals, and deliver a connected customer journey by attending this webinar.