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Salesforce Webinar
On-demand

AI Trends in Telecom Customer Service: How Agentforce is Driving Transformation

October 29, 2024 • 04:00 PM UTC • 47 min
Learn how AI can boost customer service performance and meet customer expectations with insights from Trailblazer KPN and the State of Service.
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Salesforce Webinar
On-demand

Commerce on Salesforce Innovations: Product Roadmap

October 24, 2024 • 06:00 PM UTC • 40 min
Learn how to drive customer experience with Unified Commerce innovations for B2B, D2C, Order Management, and Checkout.
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Salesforce Webinar
On-demand

How to Build an Effective ALM Process for Data Cloud

October 24, 2024 • 06:00 PM UTC • 47 min
Learn how to build an effective Application Lifecycle Management (ALM) process for your Data Cloud deployment and discover best practices for seamless ALM integration.
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Salesforce Webinar
On-demand

Elevate Marketing Cloud and Nonprofit Cloud Insights with Tableau Einstein

October 24, 2024 • 04:00 PM UTC • 52 min
Discover how Tableau Einstein reimagines agile, self-service analytics, empowering you to make quicker, more effective strategic decisions.
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Salesforce Webinar
On-demand

Start Selling Online with Storefronts in Starter, Pro, and Foundations

October 23, 2024 • 06:00 PM UTC • 21 min
Learn how to set up and manage a direct-to-consumer online store and elevate customer experiences by connecting commerce with sales, service, and marketing tools in this webinar.
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Salesforce Webinar
On-demand

Improving Public Sector Mission Delivery with Digital Transformation

October 23, 2024 • 06:00 PM UTC • 49 min
Attend this webinar to discover essential strategies for navigating digital transformation in the public sector and enhancing mission delivery and operational efficiency.
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Salesforce Webinar
On-demand

Achieving service excellence in banking with automation, data and AI

October 23, 2024 • 04:00 PM UTC • 59 min
Discover how automating workflows and using AI and data helps banks improve service experience, drive efficiency, and maintain trust.
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Salesforce Webinar
On-demand

Sales Cloud Winter '25 Release: See What's New!

October 22, 2024 • 06:00 PM UTC • 50 min
Discover Sales Cloud's winter release details and demo new solutions shaping your sales experience, with insights on Agentforce, Partner Connect, and Account Plans.
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Salesforce Webinar
On-demand

Agentforce and Dreamforce Innovation for Retail and Consumer Goods

October 22, 2024 • 04:00 PM UTC • 49 min
Discover retail and consumer goods innovations announced at Dreamforce 2024, including Agentforce and Retail Cloud with Modern POS, and learn how they can boost productivity and personalization.
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Salesforce Webinar
On-demand

How to Apply AI to Small Service Jobs that Deliver Big Value in Banking

October 17, 2024 • 06:00 PM UTC • 54 min
Discover how banks are revolutionizing service journeys with AI, transforming operations into an efficient hub and enhancing performance with AI-generated summaries.
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Salesforce Webinar
On-demand

Propel your business forward with B2C Commerce Innovations: Product Roadmap

October 17, 2024 • 04:00 PM UTC • 63 min
Attend this webinar to discover how to use AI to assist customers, make smarter business decisions, modernize your storefront, and scale your commerce platform.
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Salesforce Webinar
On-demand

Why Salesforce for Field Service

October 16, 2024 • 04:00 PM UTC • 60 min
Attend this webinar to learn how Salesforce Field Service helps companies like TOMRA ensure the right technician arrives with the right tools for exceptional service and customer experiences.
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