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On-Demand Webinars

Register to watch our upcoming live webinars or listen to on-demand webinars at any time. Whatever your business needs, you'll find a wealth of knowledge and business insights.

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On-demand

2024 State of Service: New Data Reveals the Latest Trends

May 7, 2024 • 04:00 PM UTC • 48 min
Discover how service and field service professionals are transforming with AI and connected data, and learn insightful trends by joining us.
On-demand

How to Turn Contact Centers into Profit Centers in Consumer Goods

May 2, 2024 • 06:00 PM UTC • 33 min
Learn how to use Service to deliver profitable growth with Data and AI in our upcoming webinar featuring an interview with Perrigo.
On-demand

Grow Consulting Revenue & Improve Client Engagement with Data & AI

May 2, 2024 • 04:00 PM UTC • 38 min
Elevate your AI strategy by learning to enrich client engagement and increase revenue through strategic data utilization, and transform your data into a strategic advantage.
On-demand

Influence Early, Win Often: Leverage Salesforce for Opportunity-Based Marketing

May 1, 2024 • 04:00 PM UTC • 52 min
Discover how to enhance project win rates and customer relationships through opportunity-based marketing, marketing technology, and Salesforce solutions in this informative webinar.
On-demand

Mobile Selling, Onboarding & Retention with Trusted AI & Analytics

May 1, 2024 • 04:00 PM UTC • 30 min
Discover how the Salesforce platform unlocks data and delivers AI-infused tools to convert client prospects and drive cross-sell for your insurance business.
On-demand

The Journey to Generative AI in Self-Service

April 30, 2024 • 06:00 PM UTC • 57 min
Join this webinar to learn how AI-powered self-service can enhance the customer experience by hearing from an IDC guest speaker and industry leaders.
On-demand

Run your business better with Sales Cloud and Slack

April 30, 2024 • 06:00 PM UTC • 34 min
Join this webinar to learn best practices on managing your book of business, streamline actions with AI and automation, and drive success with Sales Cloud and Slack.
On-demand

Salesforce and Snowflake Zero-Copy Data Sharing

April 30, 2024 • 04:00 PM UTC • 56 min
Learn how to unify customer and business data to power differentiated experiences and delight customers, driving growth and lifetime value with Salesforce Data Cloud and Snowflake.
On-demand

Modernizing Advancement Operations and Alumni Engagement with Education Cloud

April 24, 2024 • 06:00 PM UTC • 60 min
Learn how to modernize your infrastructure across advancement operations with Salesforce, Boston University, and Babson College.
On-demand

Master the B2B Digital Buying Experience

April 24, 2024 • 06:00 PM UTC • 76 min
Learn how B2B companies are investing in AI and the state of digital commerce and order management, plus order orchestration and fulfillment capabilities.
On-demand

How Manufacturers Can Translate Data Into Intelligent Insights and Actions

April 23, 2024 • 06:00 PM UTC • 61 min
Learn how manufacturers can translate data into intelligent insights and actions, modernize commercial operations, and transform their service experience by attending this webinar.
On-demand

AI for Nonprofits: Preparing for AI

April 23, 2024 • 04:00 PM UTC • 44 min
Join nonprofit leaders and advisors for an engaging panel discussion on the potential of AI for the nonprofit sector, highlighting the different types of AI and how to use it.