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On-demand

Put Our 2024 Retail Predictions to Work: A Focus on Customer Experience

February 28, 2024 • 07:00 PM UTC • 59 min
Discover how to personalize your customer's shopping journey, improve marketing effectiveness, and leverage AI to enhance customer service and loyalty through apps and immersive shopping experiences.
On-demand

3 Ways AI Will Boost Service Productivity and Elevate Customer Experiences

February 28, 2024 • 05:00 PM UTC • 59 min
Learn how to empower agents to drive faster resolutions and exceed customer expectations with AI in this webinar, including a demo of the latest innovation.
On-demand

Spot Every Opportunity with New Salesforce Maps Innovations

February 27, 2024 • 07:00 PM UTC • 38 min
Join us to hear from our Maps Product team on the recent Maps innovations to improve user experience and see how you can surface the most relevant information to nurture prospects and customers.
On-demand

Power of Pro Suite: Scale quickly and efficiently with a single CRM solution.

February 27, 2024 • 05:00 PM UTC • 30 min
Learn how to grow your business quickly and efficiently with Pro Suite, a flexible CRM suite that combines marketing, sales, and service tools into a single solution.
On-demand

United Airlines' Personalization Journey with Salesforce and Movable Ink

February 22, 2024 • 07:00 PM UTC • 33 min
Learn how travel leaders use data to drive brand experiences and personalize content, boosting bookings and loyalty.
On-demand

Unlocking Healthcare AI From Start to Success

February 21, 2024 • 07:00 PM UTC • 55 min
Discover the latest AI advancements in healthcare, learn how to prepare, and get recommendations for trusted and secure implementations to initiate your organization's AI journey.
On-demand

Introducing Clean Energy Program Management with Energy & Utilities Cloud

February 20, 2024 • 05:00 PM UTC • 60 min
Join Salesforce industry experts to learn about the newest innovation for Energy & Utilities Cloud: Clean Energy Program Management, streamlining programs and increasing customer participation.
On-demand

Build a Center of Excellence to Identify and Respond to Security Threats

February 15, 2024 • 07:00 PM UTC • 49 min
Discover how using Salesforce tools to build a Center of Excellence can help your team to identify and respond to security threats faster; balance speed, trust, and compliance.
On-demand

How Knowledge Management Powers Generative AI in Service

February 15, 2024 • 05:00 PM UTC • 32 min
Learn why knowledge management is critical to Generative AI and how to use Salesforce Knowledge and Unified Knowledge to connect third-party systems and serve your customers better and faster.
On-demand

Hands-on Workshop: Reach New Levels of Efficiency with CPQ

February 13, 2024 • 07:00 PM UTC • 60 min
Learn from Salesforce CPQ experts how to create a seamless quoting process, increase sales productivity, and grow revenue by putting the right pricing guardrails in place.
On-demand

From Matches to Metrics: What Marketers Can Learn From Dating Apps

February 13, 2024 • 05:00 PM UTC • 37 min
Join Salesforce to explore how connection and conversion intersect, uncovering lessons from online dating to build brand loyalty and develop multi-channel campaigns.
On-demand

GreenBiz Insights: Sustainable Value Creation & Operational Realities

February 10, 2024 • 04:00 PM UTC • 59 min
Discover how to generate sustainable value creation by joining a discussion on new research about corporate sustainability, commitments, and operational realities.