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Supercharge Service with Data & AI-Powered Insights

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Featured Speakers:

Vincent Pham, Senior Director Product Management, Salesforce
Bhavna Sharma, Director Product Management, Salesforce
Nausheen Najib, Senior Product Marketing Manager, Salesforce


Empower service teams with actionable insights and recommendations in the flow of work. Service Intelligence brings out-of-the-box insights and data models that enable service organizations to improve operations directly into Service Cloud, making employees more productive and delivering a better customer experience.