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Generative AI: The Force Multiplier for Trust in Government

Featured Speakers:

Miguel Carrasco, Senior Partner and Managing Director, Boston Consulting Group
Gisele Kapterian, Senior Director, Public Sector Strategy, Salesforce


We often hear our government customers speak to the challenge of delivering better services and meeting stakeholder expectations without incurring additional cost. Many are looking to the productivity opportunities of generative artificial intelligence (GenAI) but are concerned about the risks.

To unpack the perceptions, risks, and opportunities to build trust while harnessing the power of GenAI, Salesforce partnered with BCG and surveyed more than 41,000 respondents globally. The Trust Imperative 4.0: Gen AI The Trust Multiplier for Government report takes a closer look at citizens’ attitudes towards government use of artificial intelligence, particularly GenAI.

You’re invited to join Gisele Kapterian, Public Sector Strategy Lead APAC, Salesforce and Miguel Carrasco, Managing Director and Senior Partner, BCG as they deep dive into the most critical findings of the report. They will also offer insights into the opportunity for government to embrace GenAI to become a force multiplier for increased trust, while making it easier to deliver on their mission.

Join this virtual session to learn:
  • The link between citizen trust and quality of service delivery
  • How GenAI could become a force multiplier for increased trust in government
  • How citizens are optimistically cautious about GenAI
  • The GenAI roadmap for government

 

Access the webinar now.

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