
Questions? Call us at 1-800-667-6389

3 Steps to Keeping Customers Off Hold with Voice AI in Your Contact Center
Featured Speakers:
Robin Gareiss, CEO, Metrigy
David Clark, Senior Director, Product Management, Salesforce
Kelvin Lam, Principal Solution Engineer, Salesforce
New Voice AI technology presents an unprecedented opportunity for contact center leaders to provide fast, accurate service without compromising on personalization. 86% of consumers say they would be open to using automated voice agents if they were comparable to human performance. By deflecting voice calls with AI agents, your company can scale phone support, driving down costs while improving customer satisfaction.
Join our upcoming webinar to learn how to get started with Voice AI in your contact center. You’ll hear the latest research from an industry analyst on consumer attitudes towards AI and how businesses are investing in autonomous agents to reduce costs and scale. And you’ll hear from product experts on the top use cases for deploying AI agents on your phone channel. You’ll leave with 3 concrete steps you can take to keep customers off hold in your contact center with Voice AI, integrated with your CRM.