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Future-Proofing Customer Engagement: Agentforce & Personalization Use Cases in Salesforce
Featured Speakers:
Ralph van den Broeck, Marketing Automation Manager, Fisher & Paykel
Paul Cordasco, Director, Product Marketing, Salesforce
Abigail Kutruff, Director, Product Management - Personalization, Salesforce
Sergey Agadzhanov, Product Management Senior Manager, Salesforce
During this session, you'll learn:
- How Data Cloud unifies customer data, empowering Salesforce Personalization and Agentforce to deliver hyper-relevant experiences.
- Live Demonstration: See how Salesforce Personalization delivers dynamic, tailored experiences in real time.
- Strategies for leveraging real-time data to personalize interactions across channels and empower agents with the right information at the right time.
- How Agentforce integrates seamlessly with Personalization to provide agents with contextual insights, leading to more effective and personalized customer service.
- Real-world success: Gain valuable insights from Fisher & Paykel, a launch customer, as they share their experiences and results.
- Roadmap Sneak Peek: Get an exclusive look at the upcoming features and innovations within Salesforce Personalization, giving you a competitive edge.
Access the webinar now.
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