Service Console showing open cases, activity scorecard, and contact resolution charts.

Build Apps with Clicks, Not Code

Salesforce is not just a CRM. It’s a platform that supports custom functionality built by our customers and partners. This functionality ranges from simple page layouts to full-scale applications. The core platform allows you develop custom data models and applications for desktop and mobile. And with the platform behind your development, you can create robust systems at a rapid pace. What’s more, you can do most of this development without ever writing a line of code.  

Step through the guided tour by clicking on the tabs below.

Application Development Guided Tours

Schema Builder interface showing relationships between objects like Contact, Case, and Account.

Create Custom Fields

When building apps, the first step is to identify all the information (data) your app will need to run effectively and map out how all of those data points relate to each other. Government use cases are going to need to store different data than most CRMs come with out of the box. With the Salesforce Platform, that is no problem. Create custom objects and fields with just a few clicks - no code, no extra cost necessary. Simply go to the setup menu and follow the guided steps to create the basic structure for your application.  

Next: Click on "Automate Processes"