The Salesforce Recruiting Solution is a one-stop destination for inbound lead capture, assessment, and live web chat for both field recruiters and virtual recruiting centers across all DoD service branches.
Step through the guided tour by clicking on the tabs below.
Lead data is captured in real time by recruiters in the field or, as pictured here, via recruiting websites using Salesforce Communities.
Next: Click on "Assess Quickly"
After filling out the form, personal data is automatically added to the Salesforce Recruiting App. This is where an agent can follow up and assess a candidate’s suitability for basic training and generate a recruitment packet for the potential recruit to fill out.
Next: Click on “View Recruit Details”
Recruiters can see detailed information about their leads (potential recruits).
Next: Click on “More…” then “Follow-up”
Leads deemed eligible for basic training are converted to Prospects. From that point you can compile the appropriate papers for the prospect’s recruiting packet.
Next: Click on “More…” then “Get the Big Picture”
The Salesforce Recruiting App allows recruiters to analyze their recruiting territory in both a browser and a mobile app. Here you can see recruitment opportunities in Vermont. Recruiters can filter their data in real-time based on their needs to see things like which Leads are identified as opportunities or to view Leads by Rating.
Next: Click on “More…” then “Meet In-person"
While in the field, recruiters can use the App to arrange in-person meetings to foster meaningful connections with candidates. They can also track activity, phone calls, and report against recruiting metrics.
Next: Click on “More…” then “Track Goals”
Analytics at the recruiting center and headquarter level ensure that monthly and yearly recruiting target numbers are on track and within attainment. The Recruiting Dashboard or Common Operating Picture gives recruiting leaders real-time analysis and trends of recruiting activities across all territories. Using filters allows leaders to easily drill down to access record-level details.
