Build guided digital experiences with Salesforce Omnistudio.
Rapidly create and deploy industry-tailored experiences that simplify complex business processes for customers and employees across every touchpoint.
Rapidly create and deploy industry-tailored experiences that simplify complex business processes for customers and employees across every touchpoint.
Omnistudio is a low-code suite of tools for building industry-specific digital experiences and business processes quickly, using drag-and-drop interfaces and prebuilt components. Deliver guided, pixel-perfect user experiences using Omniscripts and Flexcards, powered by the performance of Integration Procedures and Data Mapper for seamless data processing.
While traditional tools handle simple linear internal flows, Omnistudio lets you build multi-step, consumer-grade industry experiences using low-code tools.
Enable fully responsive, multi-column designs with complete control over branding, styling, and behavior, offering comprehensive capabilities beyond traditional builders.
Transform complex, nested JSON from external APIs effortlessly. Omnistudio natively handles hierarchical data structures, eliminating the need for custom code.
Improve performance by bundling multiple server-side actions into a single call. Integration Procedures can also be exposed as Agentforce actions for reusable, efficient logic.
Accelerate delivery with reusable, ready-to-run industry processes. Unlike generic tools, Omnistudio integrates seamlessly with industry-specific data models and process libraries out-of-the-box.
Flexible options to match your scale.
Omnistudio is Salesforce’s low-code digital experience suite that helps you design guided digital experiences —so you can build scalable, industry-ready applications faster.
Omnistudio integrates seamlessly with Salesforce data and external systems using declarative tools like Data Mapper and Integration Procedures. You can orchestrate complex data operations across multiple sources without custom code.
Omnistudio is a low-code solution. It features drag-and-drop visual designers for both the frontend (Omniscripts, Flexcards) and the backend logic (Data Mapper, Integration Procedures). While it supports extensibility via JavaScript (LWC) for edge cases, business users and admins can build and deploy sophisticated applications without code.
Its architecture uses server-side orchestration with Integration Procedures and Data Mapper, supports caching and conditional logic, and is optimized for high-volume processes (e.g., claims, activations). Built-in guardrails and runtime validation ensure enterprise-grade performance.
Yes. Omnistudio is designed to build customer-facing applications and internal applications. Solutions can be deployed natively to Experience Cloudsites or embedded in external websites, allowing you to engage customers and partners directly with secure, branded interactions.
Omnistudio provides granular control over the look and feel. You can use the visual designer for standard layouts or apply custom CSS and branding to ensure your digital interactions align perfectly with your corporate brand identity.