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Innovation

Humans with agents drive customer success together.

Salesforce is the #1 AI CRM, pioneering digital labor with Agentforce on our deeply unified platform. We empower you to connect with customers in new ways, drive unprecedented productivity, and achieve rapid results.

Average Customer Success Metrics Achieved After Implementing Salesforce

29 %
average increase in productivity due to generative AI
99 %
achieved positive ROI
99 %
satisfaction with Salesforce
27 %
decrease in IT costs

Meet your Agentforce.

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Connect with your customers in a whole new way using Customer 360.

Salesforce Customer 360 unites your data, AI, and processes on a single, secure platform. With Customer 360, you can get a complete view of every customer, leverage digital labor with Agentforce, and start connecting with your customers in a whole new way.

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Discover Agentforce, your workforce without limits.

Agentforce is your digital labor team of AI agents that work alongside your employees to extend your workforce and serve your customers 24/7. They can tap into the power of large language models, your CRM processes, and connected business data to identify and complete work autonomously.

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Unify your data with Data 360 and MuleSoft.

Data 360, built right into Salesforce, seamlessly integrates with your existing data investments, including Snowflake and Databricks. MuleSoft seamlessly connects all your data sources, including legacy systems, empowering Data 360 to create a unified view of your customer.

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Welcome to your future as a service with the Agentforce 360 Platform.

Build a secure, intelligent business on the Agentforce 360 Platform. Unify data with Data 360, unlock digital labor with Agentforce, and trust in our enterprise-grade security and long-term support.

Savvy leaders in every industry are discovering how to scale with Agentforce.

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Learn more about the latest developments with Agentforce.

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Explore our own Agentforce web experience.

We’re bringing content and answers directly to our customers with Agentforce. Find out how we implemented an agent across our website and what we learned along the way.

Learn more