Members can take a more active role in their health by tracking their care plan progress on any device, and directly engaging with their care team on any channel, all through secure sites for a personalized experience.
360-Degree Member Views
Health Cloud integrates all relevant member data, from benefits and claims, to clinical events and wellness programs, into a single console, along with a collaboration map showing relationships across household members, care plans, and care teams.
Real-Time Collaboration. Utilization management clinicians and care team members can easily see the status of open care requests, along with coverage and guidelines, to streamline authorizations and make the best decisions for each member.
Case managers can view benefits, pre-authorizations, and clinical data, as well as member interactions, to gain insights and prioritize the best next steps for the best outcomes.